Miso has announced a new nationwide support partnership with AwesomeOS, a proven leader in multilingual technical robotics support and customer experience operations. This collaboration expands our ability to deliver 24/7 virtual customer support for Flippy Fry Station AI robots as we scale deployments across the country.
Rebecca Davis, Miso’s Vice President of Operations, said: "As Flippy’s adoption continues to grow, world-class support becomes just as critical as world-class technology. AwesomeOS allows us to scale customer support with speed, consistency, and nationwide reach." Davis added, "Just as partners like NVIDIA, Uber AI, and Amazon have helped strengthen our AI and cloud infrastructure, AwesomeOS strengthens the human layer of our platform, ensuring customers get fast, reliable support in the languages and time zones they operate in."
Lexi Schneider, AwesomeOS Head of North American Marketing, said: "Miso’s vision for intelligent, connected restaurant kitchens aligns directly with how we think about global customer experience at scale. This partnership reflects a shared commitment to reliability, operational excellence, and long-term growth as Flippy deployments expand."
24/7 Multilingual Coverage
Flippy’s restaurant and hospitality operators get real-time support across regions, languages, and service hours.
Faster, More Efficient Scale
Partnering with a proven support team allows Miso to expand support capacity without building expensive internal teams, helping control costs while boosting quality.
Stronger Customer Experience
Faster resolution times improve operator confidence and long-term retention across the Flippy customer base.
Together with AwesomeOS, Miso continues to build the future of restaurant and hospitality kitchen intelligence.
