THE CHALLENGE
Minimum wage increases and a shrinking labor pool have made the fry station the most expensive position to staff across White Castle's multi-state operation.
At 3,700+ orders per day, White Castle cannot tolerate variance due to who is working the fryer.
White Castle needed automation that could prove itself beyond a single "Castle of Tomorrow" pilot and deploy at chain scale.
THE SOLUTION
Flippy shows up every shift, never calls out, and handles the most dangerous position in the kitchen. 90% of White Castle team members report a favorable experience working with Flippy
Flippy delivers consistent quality every basket, every shift, removing quality dependence from shift-to-shift staffing variability.
Third Generation Flippy is now live across seven states, with White Castle publicly committing to 100+ locations.